Software Services and User License Agreement · Acceptable Use Policy

Welcome to use SellingExpress software and services!

Before you visit or use the sellingexpress.net website, register or use the applications on this website, you should read and abide by the "SellingExpress Software Service and User License Agreement" (hereinafter referred to as "this Agreement"). Please be sure to carefully read and fully understand the contents of each clause, especially the clauses exempting or limiting liability, and separate agreements for activating or using a certain service. Your use and login are deemed to have read and agreed to be bound by the above agreement.

1. Create an account and use it

1.1 Before accepting and using the services of this website, users first need to register a SellingExpress account and become a SellingExpress user. When you register, you need to provide us with at least the account name and password you plan to use, company name, your own mobile phone number, and email address. Your account name is your default nickname, and this information belongs to your "account information". Your account information will help us provide you with personalized service recommendations and a better service experience.

1.2 You must create, maintain or use an account on this site in person. Other automated methods of account registration are not allowed.

1.3 The free trial of the software is only 15 days. Upgrading the trial account to any payment plan will end your free trial. You will upgrade immediately after paying off the first month (monthly subscription), first quarter (3 months), or first year (annual subscription).

1.4 All service fees charged by SellingExpress are non-refundable (regardless of actual usage, if your account is blocked, you need to cancel by yourself). Fees are billed monthly, quarterly, or annually, depending on the package. After expiration, the system will notify you to renew. You can consult customer service online or over the phone to renew.

1.5 You are fully responsible for all activities that occur under your account, including activity by others to whom you have provided your account information.

1.6 You may not use your account or software to conduct any illegal activities (including all laws: not limited to intellectual property laws).

2. Software update and maintenance

2.1 In order to improve user experience and improve service content, SellingExpress will continue to work hard to develop new functions and services, and provide you with software updates from time to time (these updates may take the form of software function replacement, enhancement, modification, removal, version upgrade, etc.).

2.2 In order to ensure the security and functional consistency of the software and services, SellingExpress has the right to update the software, or change or limit some functional effects of the software without special notice to you.

2.3 After a new version of this software is released, old functions may not be available or the operation and presentation of old functions may be changed. SellingExpress does not guarantee that a certain function of this software will always exist.

2.4 This software needs to stop the service during version upgrade or maintenance. This behavior is normal and routine work, and you understand and agree that SellingExpress will use its commercially and technically reasonable efforts to ensure that you are minimally affected during the suspension of services. However, SellingExpress is not responsible for any user losses caused during the suspension of service.

3. User information protection

3.1 Protecting users is a basic principle of SellingExpress. SellingExpress will take reasonable measures to protect user information. Except for circumstances stipulated by laws and regulations, SellingExpress will not disclose or disclose user information to third parties without the user's permission. This software uses professional encryption storage and transmission methods for relevant information to ensure the security of user information.

3.2 When you register an account or use this service, you need to provide some necessary user information, such as: your mobile phone number, email and QQ information, and the account information of third-party service providers (such as logistics). If there are special provisions in national laws, regulations or policies, you need to provide true identity information. If the information you provide is incomplete, you may be restricted in using this service or using this software. SellingExpress will not be responsible for the impact of user losses caused by incorrect or incomplete information.

3.3 SellingExpress will use various security technologies and procedures to establish a complete management system to protect your user information from unauthorized access, use or disclosure.

3.4 SellingExpress will not disclose your user information to any company, organization or individual outside SellingExpress without your consent, unless otherwise provided by laws and regulations.

3.5 SellingExpress complies with the GDPR (General Data Protection Regulation) and the Cybersecurity Law of the People's Republic of China, regularly checks whether cross-border data and storage comply with regulatory requirements, and makes timely improvements when problems are discovered.

4. Main rights and obligations clauses

4.1 The ownership of the SellingExpress account and its sub-accounts belongs to SellingExpress. After the applicant completes the registration procedure, he only obtains the right to use this service and this software, and the right to use belongs only to the applicant himself and the sub-account users authorized by the applicant (hereinafter referred to as "users". Any violations of this agreement by authorized sub-account users will be borne by the applicant himself). At the same time, users are not allowed to give away, borrow, rent, transfer or sell SellingExpress accounts.

4.2 The registrant himself and the sub-account user authorized by the registrant are responsible for properly keeping the security of the registered account information and account password, and need to bear legal responsibility for the behaviors under the registered account and password. Users agree not to disclose account and password information to others under any circumstances. When you suspect that someone else is using your account, you should notify SellingExpress immediately.

4.3 After the user registers a SellingExpress account, if the user does not log in to the account for a long time or the use expires, SellingExpress has the right to withdraw the account.

4.4 You understand and agree that some functions of this software may let third parties know the user's information, such as the address, phone number and other information of the recipient (buyer) in order printing.

4.5 You understand and agree that SellingExpress will use its commercially reasonable efforts to ensure the security of your data storage in this software and services. However, SellingExpress cannot provide complete guarantees in this regard, including but not limited to the following situations:

4.5.1 SellingExpress is not responsible for the deletion or failure to store your relevant data in this software and services;

4.5.2 SellingExpress has the right to determine the maximum storage period of a single user's data in the software and services based on the actual situation, and allocate the maximum data storage space on the server. You can back up related data in this software and service according to your own needs.

4.5.3 If you stop or cancel the use of this software and services, SellingExpress can permanently delete your data from the server. After the service is stopped, terminated or canceled, SellingExpress has no obligation to return any data to you.

4.6 When using this software and services, users must bear the following risks beyond the control of SellingExpress, including but not limited to:

4.6.1 Risk of loss of user data that may be caused by force majeure factors;

4.6.2 Because the software needs to download and synchronize data from a third-party service provider when the user uses the software or requires specific services, SellingExpress does not guarantee the security, accuracy, effectiveness and other uncertain risks of the services and content provided through the third-party service provider. Any disputes and damages arising therefrom have nothing to do with SellingExpress, and SellingExpress does not assume any responsibility.

4.6.3 SellingExpress does not assume any responsibility for any losses caused by improper operation of the user's business data during the use of this software and services.

5. Intellectual Property Statement

5.1 SellingExpress is the intellectual property owner of this software. All copyrights, trademark rights, patent rights, trade secrets and other intellectual property rights of this software, as well as all information content related to this software (including but not limited to text, pictures, videos, charts, interface designs, layout frameworks, relevant data or electronic documents, etc.) are protected by the laws and regulations of the People's Republic of China and corresponding international treaties. SellingExpress enjoys the above intellectual property rights, except for the rights that relevant rights holders should enjoy in accordance with legal provisions.

5.2 Without the written consent of SellingExpress or relevant rights holders, you may not implement, utilize or transfer the above intellectual property rights by yourself or allow any third party for any commercial or non-commercial purpose.

6. Amazon Sales Partner Agreement Compliance

6.1 As an authorized developer of Amazon Selling Partner API (SP-API), SellingExpress promises to comply with all requirements of Amazon's Developer Agreement and Acceptable Use Policy.

6.2 SellingExpress does not provide any selling partner/vendor with tools, features or services that would facilitate breach of its agreement with Amazon.

6.3 If SellingExpress discovers that a user is using this software to engage in behavior that violates the Amazon Sales Partner Agreement, it will immediately suspend access to the account and report to Amazon (spapi-abuse@amazon.com) if necessary.

6.4 Seller Agreement Violation Monitoring and Detection Mechanism: SellingExpress actively monitors and detects user activities in this software to proactively identify potential sales partner agreement violations before reporting. Specific mechanisms include:

(a) Suspicious activity pattern alarms: Monitor the user account’s operating behavior in the software (such as abnormal login frequency, batch operations during non-working hours, high-frequency repeated operations in a short period of time, etc.), automatically mark suspicious activity patterns and generate alarms;

(b) Batch order abnormality alarm: Set automatic alarm thresholds for abnormal batch order behaviors such as export of abnormally large amounts of order data, sudden increase in order volume within a short period of time, and generate alarms when triggered;

(c) Abnormal data access alarms: Monitor abnormal access behaviors to Amazon information (including order data, buyer information, etc.), such as unauthorized access, abnormal large-volume data reading, and trigger real-time alarms.

6.5 Investigation and Disposal: After receiving the above alarm, the security manager will complete the investigation and verification within 2 working days; if the investigation confirms that there is a violation of the Amazon Sales Partner Agreement, the access permission of the account will be immediately suspended and reported to Amazon (spapi-abuse@amazon.com) in accordance with Article 6.3, and the investigation record and disposal log will be retained for future reference.

6.6 Prohibited Behavior: No user may use this software to engage in the following behaviors, and SellingExpress will not develop or provide any tools, functions or services that facilitate the implementation of the following behaviors:

(a) Brushing: including but not limited to sending unordered goods to consumers to create false orders, manipulating product reviews or ratings in any way, organizing or participating in false transactions;

(b) Product infringement: selling counterfeit, pirated or other goods that infringe third party trademark rights, copyrights, patent rights, or facilitating such acts;

(c) Other violations of Amazon's "Amazon Services Business Solutions Agreement" and related seller agreements.

6.7 Intellectual property protection: Users must abide by laws and regulations related to intellectual property when using this software, and may not use this software to infringe the intellectual property rights of any third party. If SellingExpress discovers that a user has engaged in the behavior described in this article or Article 6.6, it will execute in accordance with Articles 6.3 and 6.5: immediately suspend access to the account, report to Amazon (spapi-abuse@amazon.com), and retain investigation and disposal records.

7. Others

7.1 Your use of this software is deemed to have read and agreed to be bound by this Agreement. SellingExpress reserves the right to modify the terms of this Agreement when necessary. You can check the relevant agreement terms in the latest version of this software. If you continue to use this software after the terms of this agreement are changed, you will be deemed to have accepted the modified agreement. If you do not accept the modified agreement, you should stop using this software.

7.2 SellingExpress only ensures that technical support or training is provided to paying account holders via email, phone, or on-site.

7.3 The establishment, effectiveness, performance, interpretation and dispute resolution of this Agreement shall apply to the People's Republic of China.

7.4 If any dispute or dispute arises between you and SellingExpress, it should first be resolved through friendly negotiation; if the negotiation fails, you agree to submit the dispute or controversy to the jurisdiction of the people's court with jurisdiction in the place where this agreement is signed.

7.5 No matter whether part of the terms of this agreement is invalid or unenforceable for any reason, the remaining terms will still be valid and binding on both parties.

Shenzhen SellingExpress Technology Co., Ltd.