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Product Features · Customer Service

Unified management of emails from multiple stores,
Quick reply even on holidays

Jump out of the Amazon backend and centrally process multi-site emails; official template emails and VAT invoices are automated, doubling customer service efficiency.

Shop/SiteAll86American station32UK station18Japan station21germany station15InboxAwaiting reply

Multi-site/multi-store management

Unified management of emails from multiple stores and sites, jumping out of the Amazon backend, you can quickly reply to emails even on holidays.

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Email reminderProduct instruction manualRequest Review · Official TemplateFilter ordersApply templateSend regularlyDelivered

Email reminders and official template emails

Email reminders come with product instructions; Request Review uses the official template email, which is sent regularly after order screening.

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VAT invoice automatically uploadedCompleted within 24 hoursToday's upload progress98.6%Invoice upload rateTo be generated12Generating4Uploaded286Automatic warning for failure to upload after timeout

Automatically upload VAT invoices

Automatically upload VAT invoices within 24 hours to ensure the invoice upload rate.

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FBA returns reportlast 30 days312Return order quantity6.2%return rateSize does not match42%Not as described26%quality issues18%Buyer changes his mind14%Provide quantitative basis for improving product quality

FBA return report record

FBA return reports record the reasons for returns, analyze return rates, and provide data support for improving product quality.

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